Last updated: September 2026
Silent Fern is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page explains how we comply with GDPR requirements and outlines your rights as a data subject.
Silent Fern acts as the data controller for personal information collected through this website. Our contact details are:
Silent Fern
350 Bay Street, Suite 700
Toronto, ON M5H 2S6
Canada
Email: [email protected]
We process personal data based on the following legal grounds:
If you are located in the European Economic Area, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you and to receive information about how we process it.
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the information provided above. We will respond to your request within one month of receipt. If your request is complex or we receive numerous requests, we may extend this period by a further two months, in which case we will notify you of the extension.
We may need to verify your identity before processing your request. There is no fee for exercising your rights, although we may charge a reasonable fee or refuse to act on a request if it is manifestly unfounded or excessive.
As we are based in Canada, personal data collected from individuals in the European Economic Area may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. For any transfers to other countries, we implement appropriate safeguards as required by GDPR.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption of data where appropriate, regular security assessments, and access controls limiting who can access personal data.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods are outlined in our Privacy Policy. After the retention period expires, data is securely deleted or anonymized.
If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with a supervisory authority. If you are in the European Union, you may contact your local data protection authority.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.