Privacy Policy

Last updated: September 2026

Introduction

Silent Fern respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Submit an inquiry through our contact form
• Subscribe to our communications
• Engage our professional services
• Correspond with us via email or other channels

This information may include your name, email address, professional title, company name, and any other details you choose to provide in your correspondence.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website. This information is collected through cookies and similar technologies as described in our Cookie Policy.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you
• Provide and improve our professional services
• Send administrative information and service updates
• Analyze website usage to enhance user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and business
• Professional advisors such as lawyers and accountants
• Authorities when required by law or to protect our rights

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to two years unless you request earlier deletion.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to certain processing activities
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Silent Fern
350 Bay Street, Suite 700
Toronto, ON M5H 2S6
Canada
Email: [email protected]